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After-sales

Technical service and spare parts for bag closers and baggers

We install, adjust and maintain sewing heads, sewing systems, portable bag closers and baggers of the brands we represent, with original spare parts and trained staff in Costa Rica.

Fischbein sewing head in service at a plant
Seproma is the sole authorized Hamer-Fischbein representative in Costa Rica. Factory-trained technicians and stock of 100% of the spare parts for the Fischbein Model F portable bag closer, plus wear parts for sewing heads and sewing systems.

What we do

Services that keep your line running

Installation and start-up

We install the equipment on your line, level it with the conveyor, adjust sewing height, tension and stitch, and leave it producing.

Preventive maintenance

Inspection, lubrication, cleaning and replacement of wear parts before they fail, to avoid stoppages in the middle of the season.

Repair and adjustment

Diagnosis and repair of sewing heads, portable bag closers, sewing systems and baggers: skipped stitches, thread breaks, weight drift.

Original spare parts

Loopers, needles, feed dogs, knives, belts and factory parts for Fischbein, Newlong, Megatex (Yaohan), Hamer and TMI, with direct factory orders for special parts.

Operator training

We teach threading, lubrication, stitch adjustment and how to spot common faults, so your equipment runs longer without stopping.

Line expansion

When your production grows, we assess what makes sense: another bag closer, an automatic feeder, a higher-capacity scale or an automatic line.

How to request it

From the report to a running machine

  1. Tell us about the problem. Make, model and, if you have it, serial number; a photo or a short video of the problem helps a lot
  2. Diagnosis. We tell you whether it can be solved with an adjustment, with parts or with a technical visit
  3. Quote. We send you the breakdown of parts and labor before any work
  4. Service. We repair or service the equipment and leave it tested in production

Brands

Equipment we service

FischbeinNewlongMegatex (Yaohan)HamerJEMTMISiruba

Frequently asked questions

What information do I need to request service or a spare part?+

The make and model of the equipment, the serial number if it is visible on the nameplate, and a description of the problem. A photo of the part or a video of the problem speeds up the diagnosis.

Why use original spare parts?+

An out-of-spec looper or needle causes skipped stitches, thread breaks and head wear. Original parts keep the factory calibration.

How often should preventive maintenance be done?+

It depends on hours of use and the product: in environments with dust, salt or fertilizer it should be done more often. We recommend a frequency after seeing your line.

Do you train our operators?+

Yes. Training covers threading, lubrication, stitch adjustment and detection of common faults, at your facility and on your own equipment.

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Request technical service or spare parts

Tell us the equipment, the model and the problem, and we will reply with a diagnosis and a quote.

Message us on WhatsApp · +506 8881-1672 Phone: +506 2288-0282 info@seproma.co.cr 300 m east of Plaza Montes shopping center, next to Antigua Pastelería Giacomin, San Rafael de Escazú, San José Monday to Friday, 8 a.m. to 12 p.m. and 1 to 5 p.m.
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Brands we represent

Hamer Fischbein
Fischbein
Megatex
Newlong
JEM International
TMI
Siruba

Seproma is the sole authorized Hamer-Fischbein representative in Costa Rica. Learn about the company.